What are Rocksprint Points?
1. How do Rocksprint Points work? each purchase you make, points are generated that you can then use to earn discounts on your orders.
2. How can I earn points? Earn points on the purchase of any product on sale in the online store that has pre-defined points. The points generated by each product are visible on each product's detail page.
3. What is the validity of the points? The points collected are valid for 12 months. After this period, your points expire.
4. How can I use the points? Points can be converted into Euros/GBP discounts at the end of your purchase.
5. How can I know how many points I have? You can consult all the movements of your points in your personal area.
6. If I return an order, do I lose the points used? Whenever there are total or partial returns, in which points have been generated, these will be automatically deducted and will be recorded in the points current account.
7. And in the case of cancellation? When an order is canceled the points will be automatically deducted.
8. Do cash on delivery orders accumulate points? Yes, in cash-on-delivery shipments, the points are available after confirmation of the billing/delivery.